Accurate and timely data is the lifeblood of successful companies. And effective use of analytics is critical in understanding and leveraging your data.
We help you identify what to measure and how to measure it. And more importantly, what to do with the information – how to derive key business insights from your data and how to act on them. This ensures that your investments in human resource processes and initiatives yield positive and substantial results.
Example:
GLC consultants in New York City and South Florida have extensive experience identifying drivers of customer loyalty and satisfaction. We can use advanced statistical analysis, such as multiple regression and predictive modeling, to determine which aspects of employee performance are driving your customer loyalty ratings. This information can then be used to target employee selection, performance appraisal, and training interventions in order to most effectively increase customer loyalty.